KatWalk offers 100% Satisfaction Guarantee on all of its products.
If for some reason, products need to be returned, Item/s must be returned within one week of the receipt date. Return of other products will attract 10% re-stocking fees and the shipping cost. Customer will be responsible for shipping cost to our Cincinnati, Ohio, USA stock point. For more information call 513-850-9255.
Return mailing address: 5517 Bentwood Drive Mason, OH 45040, USA
Custom Order: Since each custom order is tailored exclusively for our customers, we are constrained to have a policy of no exchange or return for custom orders. If they are sent incorrect, defective or not fit in accordance to the size ordered, we'll offer you a free rectifying service.
